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How to Schedule Lucit Campaigns in Formetco F360

Integration Overview

Formetco F360 integrates with Lucit through Live Link technology, providing real-time dynamic content capabilities within the F360 platform ecosystem. This integration enables seamless dynamic advertising without manual file management or creative updates.

Prerequisites

Lucit Operator Profile - You must have access to an Operator Profile in Lucit
Formetco F360 App Installed - The Formetco F360 app must be added to your Operator Profile (Settings -> Apps & Data -> ADD NEW)
Lucit Campaign with at least one screen configured
Formetco F360 Access with content management permissions
Live Link Enabled (contact Apparatix / F360 support if not visible)
Contract Prefix Codes configured with Lucit support team ✅ APX Player Helper installed on every screen (contact Apparatix / F360 support for help)

Step-by-Step Integration

Step 1: Lucit Configuration

  1. Switch to Operator Profile
  2. Click on the Profile Drop-Down in the top-right corner of Lucit
  3. Select your Operator Profile from the list
  4. Verify you see the Operator menu items on the left sidebar

  5. Verify Formetco F360 App is Installed

  6. Navigate to Settings -> Apps & Data
  7. Confirm the Formetco F360 app appears in your list
  8. If not visible, click ADD NEW and add the Formetco F360 app

  9. Access Campaign Management

  10. From your Operator Profile, navigate to Campaigns in the left sidebar
  11. Locate your target campaign in the list

  12. Activate Campaign (if needed)

  13. If the campaign shows as Draft status, click on the campaign
  14. Click the ACTIVATE button to make the campaign active
  15. Confirm campaign is now in active/running state

  16. Open Link Player Dialog

  17. From the Campaigns list, click on your campaign name
  18. Click LINK PLAYER button
  19. The Link Player dialog will open showing available integrations

  20. Access Formetco F360 Tab

  21. In the Link Player dialog, locate the Formetco F360 tab
  22. If you don't see the Formetco F360 tab, return to Step 2 to add the app
  23. Click on the Formetco F360 tab to view integration options

  24. Copy Live Link URL

  25. Find the Live Link URL in the Formetco F360 section
  26. Format: https://pull.lucit.app/api/v1/campaigns/apx/v2/{export.hash_id}/pull/html?api_token={token}&n={account_slug}|{export_slug}
  27. Click Copy URL button to clipboard

Step 2: Formetco F360 Configuration

  1. Access F360 Content Manager
  2. Log into your Formetco F360 dashboard
  3. Navigate to Content Management section

  4. Create Live Link Content

  5. Click Add ContentLive Link/URL
  6. Paste the copied Lucit URL into the URL field
  7. Name the content item (e.g., "Lucit Dynamic - [Campaign Name]")

  8. Configure Content Settings

  9. Set Refresh Interval: 60-300 seconds (recommended)
  10. Configure Display Duration as needed for playlist integration
  11. Set Content Type: HTML/Web Content
  12. Click Test URL to verify accessibility

  13. Create and Schedule Playlist

  14. Navigate to Playlist Management
  15. Create new playlist or select existing playlist
  16. Add your Lucit Live Link content to playlist
  17. Configure playlist timing and loop settings
  18. Apply playlist to target screens/zones through Schedule Management

Step 3: Testing & Validation

  1. Verify Content Loading
  2. Use F360 preview feature to test Live Link content
  3. Confirm creative renders correctly within F360 player
  4. Check that all dynamic elements display properly

  5. Test Dynamic Updates

  6. Make a change in your Lucit campaign (text, data, or imagery)
  7. Wait for configured refresh interval
  8. Verify changes appear on F360-connected screens

  9. Monitor System Performance

  10. Check F360 system logs for connection errors
  11. Verify consistent refresh rates and content loading
  12. Monitor network performance on player devices

Troubleshooting

Common Issues

Problem: Live Link URL not working
Solution: - Verify Lucit campaign is published and screens are configured - Make sure your screen identifiers match to the screen identifiers in Apparatix - Make sure that all screen identifiers end in .1 for instance MYSCRA.1 - Confirm Live Link feature is enabled (contact Apparatix support)

Problem: Creative not updating
Solution: - Check refresh interval settings in Apparatix - Verify internet connectivity on player devices
- Confirm campaign changes are saved and published in Lucit

Problem: Not working on some screens - Verify that EACH screen in the campaign has the APX Player Helper installed - Verify that the APX Player Helper is up and running on each screen - Verify that the screen identifiers match

Problem: Display formatting issues
Solution: - Verify screen resolution settings match Lucit screen settings for each screen

Technical Reference

https://pull.lucit.app/api/v1/campaigns/apx/v2/{export.hash_id}/pull/html
?api_token={token}
&n={account_slug}|{export_slug}

F360 Integration Features

  • Real-time content updates through Live Link technology
  • Playlist integration with F360 scheduling system
  • Multi-zone support for complex screen configurations
  • Performance monitoring through F360 analytics dashboard
  • Network optimization for reliable content delivery

Performance Optimization

  • Recommended Refresh Rate: 60-300 seconds for optimal balance
  • Content Caching: F360 handles local caching for improved performance
  • Network Requirements: Stable internet connection required for Live Link functionality
  • Resource Management: Monitor bandwidth usage for large-scale deployments

Advanced Configuration

Multi-Screen Management

  • Configure location-specific content using Lucit's geo-targeting features
  • Set up different refresh rates for different content types
  • Implement fallback content for network connectivity issues

Performance Monitoring

  • Use F360 analytics to track content performance and loading times
  • Monitor Lucit campaign analytics for engagement metrics
  • Set up alerting for connection or performance issues

Next Steps

  1. Scale Implementation: Apply Live Link integration to additional F360 campaigns and screens
  2. Performance Optimization: Monitor and adjust refresh rates based on content type and network performance
  3. Advanced Features: Explore Lucit's location-based content and real-time data integration capabilities
  4. Support: Contact your Lucit Account Representative for advanced configuration and optimization

For additional support with Formetco F360 integration, contact your Lucit Account Representative or submit a support ticket through the Lucit platform.